Existing Operators
Car park operators in the UK and Ireland have long been a formidable force with a small handful of companies controlling the majority of the sector. As customer needs and expectations evolve, the market moves towards a necessary digital experience that has paved the way for emerging technology companies like YourParkingSpace to bring innovation to the sector.
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Traditional operators are not technology companies and therefore use third-party equipment to run their car parks. As they don't develop their own technology, their locations can have anywhere upwards of three different hardware and software suppliers including a barrier provider, kiosk payment provider and pay by phone provider.
The problem? Multiple products produce separate data, and those that haven't been modernised in a number of years produce static and offline data making it impossible for operators and landlords alike to optimise these sites. In a sector undergoing a dramatic digital transformation, depth, scale and accessibility of data is key to maximising site revenue and is something existing operators simply cannot produce. This is where the traditional operator begins to fall behind.
Traditional operators are not technology companies and therefore use third-party equipment to run their car parks. As they don't develop their own technology, their locations can have anywhere upwards of three different hardware and software suppliers including a barrier provider, kiosk payment provider and pay by phone provider.
The problem? Multiple products produce separate data, and those that haven't been modernised in a number of years produce static and offline data making it impossible for operators and landlords alike to optimise these sites. In a sector undergoing a dramatic digital transformation, depth, scale and accessibility of data is key to maximising site revenue and is something existing operators simply cannot produce. This is where the traditional operator begins to fall behind.
An inability to innovate in the sector has resulted in existing operators deploying the same hardware and setting up car parks in the same way they have done for a number of years. The expensive CAPEX required to deploy these sites may be an initial cost incurred by the operator, however, it is a cost that needs to be recovered. CAPEX recovery is typically worked into the ‘guaranteed rent’ model where a reduced fixed rent is offered to the landlord in order to recoup the high capital cost.
An inability to innovate in the sector has resulted in existing operators deploying the same hardware and setting up car parks in the same way they have done for a number of years. The expensive CAPEX required to deploy these sites may be an initial cost incurred by the operator, however, it is a cost that needs to be recovered. CAPEX recovery is typically worked into the ‘guaranteed rent’ model where a reduced fixed rent is offered to the landlord in order to recoup the high capital cost.
Just how guaranteed is my rent? The recent COVID pandemic highlighted just how ‘guaranteed’ your rent really isn’t. Many existing operators simply ‘turned off the tap’ in a time of crisis leaving landlords high and dry before attempting to renegotiate lease terms at a heavily discounted rate. Not only was this a clear breach of contract, but it also exposed that the existing operator model is not sustainable.
Over 650,000 motorists each month use YourParkingSpace to search and book their parking. With the highest Trustpilot rating in the sector from over 43,000 independent reviews, our marketplace model parks over 18,000 vehicles every day and has the best customer rating compared to existing operators and management providers in the country.
We’ve built our own technology to connect YourParkingSpace clients to a digital experience. Enabling informed business-critical and strategic decision making from car park data for the first time, we generate real-time information and make tailored recommendations to drive revenue for landlords. Our car parks are kitted out with the highest-spec and most modern equipment on the market, keeping your investment relevant for many years to come. YourParkingSpace software makes us no longer reliant on the cooperation of inflexible existing operators which has long been the biggest barrier to innovation in the sector.
Our proven flexible car park management approach empowers your business to take full control over your customer experience and satisfaction. We provide instant, unlimited and FREE parking charge cancellations at your request through our online parking portal. Our aim is to generate your business revenue through a fair, ethical and customer-first approach, without needing to rely on parking charge income in order to impact your bottom line.
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TrustScore 4.6 | TrustScore 4.5 | TrustScore 1.2 | TrustScore 1.2 | TrustScore 1.9 | TrustScore 2.0 |
The YourParkingSpace model is built to yield and optimise car parks from surplus space. Using predictive analytics based on robust car park data, we automate the trading of available spaces so that your car park is pushed to perform to its maximum. Through efficiency, we attain optimum value and return on investment for our landlords.
YourParkingSpace has so far generated c. £14 million p.a in parking revenue alone for commercial clients through optimising yield. Our strategy is to make a meaningful impact on your bottom line year after year.
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